Privacy Policy

Information We Collect

Ascent Headcount collects the following types of information to provide our services:

Account Information

• Email address (for authentication)
• Name (as provided during account setup)
• Organization affiliation

Usage Data

• Headcount round completion times and records
• NFC tag scan data (timestamps, locations, tag identifiers)
• App usage patterns and feature interactions
• Device information (operating system, app version)

Technical Data

• Device type and operating system version
• App crash reports and error logs
• Network connectivity status

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide headcount tracking and NFC scanning functionality
• Authentication: To verify your identity and manage your account
• Record Keeping: To maintain accurate headcount records for your organization
• Improvements: To improve app performance and user experience
• Support: To respond to your inquiries and provide technical support
• Compliance: To help your organization meet regulatory requirements

Data Storage & Security

We take the security of your data seriously:

• Encryption: All data is encrypted in transit using TLS/SSL protocols
• Secure Infrastructure: Data is stored on Supabase, a secure cloud platform with SOC 2 compliance
• Access Controls: Only authorized personnel and your organization's administrators can access your data
• Regular Backups: Data is regularly backed up to prevent loss

Data Retention

Headcount records are retained for the duration required by your organization's policies and applicable regulations. You may request deletion of your personal data by contacting us.

NFC Data Collection

When you use the NFC scanning feature, the app collects:

• NFC tag unique identifiers
• Timestamp of each scan
• Associated student or location information linked to each tag

This data is essential for accurate headcount tracking and is stored securely. NFC tags themselves do not contain personal student information - they only contain unique identifiers that are linked to records in our secure database.

Third-Party Services

Ascent Headcount uses the following third-party services:

• Supabase: Database and authentication services (Privacy Policy)
• Apple App Store / Google Play: App distribution and updates

We carefully select third-party providers that maintain high standards of data protection and security.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain uses of your data

To exercise these rights, please contact us at daveh@ascentprograms.com.

Children's Privacy

Ascent Headcount is designed for use by care facility staff, not by children directly. We do not knowingly collect personal information from children under 13. The app collects limited information about students (such as names and locations) solely for the purpose of headcount tracking, and this information is managed by authorized staff members.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: daveh@ascentprograms.com
• Website: ascentprograms.com